If something about your experience with Roof Replacement Fort Collins CO didn't go the way it should, we want to hear about it. This policy explains how homeowners in Fort Collins, Colorado and nearby towns can raise a concern about this site or about a referral we made.
Prefer to talk? Call now(970) 555-0153Complaints about this site. Contact us through the contact page or call (970) 555-0153. Tell us your name, the town your project is in, roughly when you made your request and what went wrong. We'll review it and reply.
Complaints about a roofer. The roofers we refer are independent businesses, so a problem with their work, pricing or conduct is first a matter between you and the roofer. Raise it with them in writing and keep copies of your contract, estimate, photos and messages. Please tell us as well, because we take complaints into account when deciding whether to keep referring a roofer.
Other places to turn. For a Fort Collins job, you can ask City Contractor Licensing (970-224-6165) about the roofer's City license. Elsewhere, contact the office that issues roofing licenses for your town or county. The Colorado Attorney General's consumer protection office accepts reports of home-repair fraud. Questions about how an insurer handled your claim can go to the Colorado Division of Insurance.
What we can't do. We can't change a roofer's price, enforce its warranty or take part in your insurance claim. We can listen, look into what happened and, where it makes sense, stop sending requests to that roofer.